Turn AI conversations into product roadmap

Find what's broken. Fix it. Prove it worked.
“Before Lenzy, we had no real visibility into what users experience with our AI agent. Now we see exactly where they struggle and what keeps them coming back. It's how we fix issues and decide what to build next.”
Timothy Lindblom
Timothy Lindblom
Founder & CEO, Natively
“Lenzy helped us at Sleek from day 0, turning loads of chat data into valuable insights and action items. A must have for anyone developing customer facing LLM Agents.”
Niccolò Diana
Niccolò Diana
Co-Founder, sleek.design

Top user frustrations

Analyzed 2.4k conversations in the last 7 days

Log in with Google fails

+80%

143 events • 121 users affected

Design inconsistency across pages

-12%

62 events • 55 users affected

Showing top 5 from 18 tracked frustrations

User Frustrations

Find where users struggle and verify your fixes work

Lenzy detects friction points and tracks them over time, so lean teams can find problems, prove they're solved, and catch regressions without reading thousands of conversations.

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Most dissatisfied users

Analyzed 3.1k conversations in the last 7 days

sarah@draftly.io

Score: 8.4+2.1

marcus@storybeam.com

Score: 7.8+0.8

Showing top 4 users from 27 dissatisfied users

Prevent Churn

Catch churn signals and save users before they leave

Lenzy detects when users threaten to cancel or hit peak frustration, so you can automatically reach out with a personal message and turn dissatisfaction into retention.

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User sentiment

Analyzed 5.8k conversations in the last 30 days

Satisfied83%Neutral11%Dissatisfied6%
User Satisfaction

Track satisfaction shifts as they happen

Most users never leave a rating. Lenzy automatically analyzes sentiment in every conversation across your AI agent flows, revealing which launches delight users and where they hit friction points, whether they click thumbs up or not.

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Support topics

Custom

Product features users discussed with support agent

Webhook reliability

AI
+22%

89 mentions last week

Pricing questions

+8%

76 mentions last week

1 AI-detected topics · 2 predefined topics

Custom Insights

Track what matters to your business

Go beyond built-in analytics. Define custom metrics tailored to your product, then let AI automatically discover patterns and topics you didn't even know to look for.

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Get integrated in minutes

Simple SDK to track AI conversations. Start getting actionable product insights immediately.

import { Lenzy } from 'lenzyai' // Initialize the client const client = new Lenzy({ apiKey: 'your-api-key' }) // Record messages from a conversation await client.recordMessages({ projectId: 'your-project-id', externalConversationId: 'conversation-123', externalUserId: 'user-456', // optional messages: [ { role: 'USER', content: 'Hello, how are you?' }, { role: 'ASSISTANT', content: 'I am doing well, thank you!' } ] })

Pricing

Start free, scale when you're ready

Free insights, basically

Discovery

$0

Get a snapshot of how users interact with your AI agent over 7 days. Enough to surface your biggest blind spots. No credit card required.

Up to 10,000 interactions analyzed
Top user frustrations report
User sentiment report
Top user intents & use-cases report
Start for free

Pro

Custom

Always-on analysis for growing teams. The complete picture, always current.

Unlimited interactions
Real-time churn signals & alerts
Custom insights and reports
Experimentation platform
Self-hosting option
White glove onboarding and premium support
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Frequently asked questions

Quick answers to common questions

Still have questions? or schedule a call .

Your AI agent knows what users want.
Now you will too.

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Free white glove onboarding · No credit card required